Tuesday, February 24, 2015

With Voip Atlanta Enterprises Can Compete Globally

By Olivia Cross


Success in the business world nowadays depends, to a large degree, upon the ability of businesses to quickly respond to the needs of their clients and suppliers. To do this it is necessary to have access to superior communication systems. Traditional communication systems have come a long way, but the time for a quantum leap has arrived. With VoIP Atlanta businesses can make sure that any stakeholder will always be able to get hold of anyone within the company at all times.

Internet based communications systems have enjoyed a tremendous growth in popularity. There are very good reasons for this. One of the main attractions is the flexibility that they offer. Internet based systems offer much more than the ability to make and receive calls. They are integrated systems that can be used as the core for many business operations. For example, they can even be used to manage access control systems.

For many businesses, the main benefit to be had by switching to internet systems is the money that they will save. In fact the savings can be significant. Some clients have reported a saving of up to fifty per cent of their previous communications bill. This does not even take into account the actual monetary value of increased productivity, improved client service and efficiency.

One of the main drawbacks of traditional telephone systems is the fact that employees have to be at their desks in able to make and receive calls. This causes a severe limitation regarding the mobility of employees. Internet systems free employees to work where they are most effective. They remain within reach regardless of their physical location. This benefit is a major contributor to increased productivity.

Another major benefit is the fact that it is possible to use a variety of devices to access the system. Employees can use their tablets, smart phones or even their laptop computers. It is even possible to synchronise several devices. In this way users always have all their contacts, data and records at their fingertips, regardless of which device they happen to be using at the time.

Traditional systems offer some great features but internet systems are truly rich in features. Users still have voice mail, conference facilities and call hold, but they now also enjoy productivity enhancing features such as voice to email, fax to email and even video conferencing and find me follow me features. It is possible to forward calls to another extension regardless of where the user of that extension finds himself geographically.

When switching to VoIP only one central installation is required. This is a significant benefit. Not only is the cost of maintenance much lower but there is also no longer any need to employ a telephone operator at every branch or site. In most cases the service provider will host the platform on their own systems, making maintenance even more cost effective.

Internet based communication systems are here to stay. They help to improve productivity and they allow businesses to improve their levels of customer satisfaction. As an added bonus, they can help businesses of all sizes to save money.




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